Using Smart Technology to Become a Revenue Hero

APRIL 16th, 2020 | 1PM EST

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Using Smart Technology to Become a Revenue Hero

The credit-to-cash process is a complex one. Managing it successfully, with smart tools, helps AR professionals achieve “Revenue Hero” status in their organizations. After all, without the consistent management of layered and often very manual processes, businesses would not be invoicing customers, receiving payments, and processing cash flow back into the business. There would be no revenue. 

Join Nicole Dwyer, Chief Product Officer at YayPay, and Revenue Hero Mehmet Shah, Director of Finance at StackAdapt, to discuss the smart tools his team uses for smarter AR and how that impacts his business’ bottom line. Mehmet will share: 

  • The importance of using data to understand the customer’s “story” and provide better customer service
  • The most valuable self-service features to ensure customer satisfaction - and accelerate cash flow
  • How centralizing data and notes impacts customer service and satisfaction
  • How automating processes doesn’t just add efficiency but also contributes to more meaningful customer relationships
  • How more collaborative communications deepens customer relationships and impacts workflows in today’s Covid-19 environment
Our Featured Speakers
Mehmet Shah
Director of Finance

Director of Finance at StackAdapt who has obtained both CPA, CA and CFA designations. Mehmet has 9 years of experience in finance working with various clients and industries ranging from large financial institutions, including banks, financial service firms and private enterprises ranging from small start-up companies to large international firms in a diverse range of industries. Mehmet maintains dedication to his philanthropic endeavours through The Movember Foundation and a self-run initiative called The Climb for HIV/AIDS in support of the Stephen Lewis Foundation.

Nicole Dwyer
Chief Product Officer

Nicole is Chief Product Officer for YayPay, bringing more than 10 years’ experience in accounts payable and receivable technology to ensure YayPay continues to meet the needs of its customers. Having spent her entire career in commercial payments, Nicole understands high- and low-value payment systems, the complexities of how businesses pay and get paid, and has worked with distributed teams spanning the globe. She is a graduate of Worcester Polytechnic Institute. Residing in New Hampshire with her husband, daughter, and son, they spend their time outdoors and creating new adventures.