In a 2021 PYMNTS report, it was revealed that 93% of firms are implementing digital tools into accounts receivable.

The number one reason for these investments? To deliver better customer experiences.

In traditional AR, customers often struggle with poor account visibility, an outdated payment experience and slow follow-ups containing inaccurate information.

The result? Dissatisfaction and late payments.

Watch this on-demand webinar to discover:

  • How to reduce the time spent managing collections by 35%
  • How to use AI to predict when customers are most likely to miss a payment
  • How to build stronger relationships with customers using self-serve payments

WATCH ON-DEMAND

E_BOOK_MOCKUP_1-1

BECOME A REVENUE HERO: CREDIT 2 CASH 

Accounts receivable is central to your business health, yet still suffers from manual processes, siloed data repositories and systemic inefficiencies. You can change that.

In this Credit to Cash primer, you will learn how to apply data management, automation and transparency to your AR process to improve cash flow, employee satisfaction and the customer experience. 

 

Presenter

SJ-1

Sarah-Jayne Martin: YayPay by Quadient, Senior Product Specialist

Sarah-Jayne has over 20 years of experience managing large global teams across Credit Management, Payment Process, Collections and Accounts Receivable, helping make the Order-to-Cash cycle more efficient, as well as an outstanding customer experience.