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What began as an innovation has quickly become the status quo.

During the pandemic, almost every organization had to shift to new and predominantly digital payment modalities.

In this eBook developed by PYMNTS, 33 C-Suite executivesincluding YayPay CEO Anthony Venuswere asked what has changed in the past year. They also share their predictions on what to expect next.

“Choice” and “speed” are common themes that link the payment experiences today’s organizations must build. Customers want to be able to make payments at any time, in any way and from anywhere.


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