Not just because 86% of customers say they'll leave after two negative experiences. They also wear on employees, who are often doing the best they can with limited resources and time.
In this 20-minute masterclass, finance expert Sarah-Jayne Martin shares her top tips on Making your AR Customer Experience Shine.
Download to discover:
How to polish up your payment experience to get paid faster
Fresh strategies for improving customer engagement
Tactics and tools to increase productivity and work satisfaction
Sarah-Jayne Martin: YayPay by Quadient, Director of Financial Automation
I have over 20 years of finance experience, having worked as a Director of Order to Cash for several firms.
I want to help firms improve their finance functions. Whether that means making them more efficient, delivering better customer experiences or enabling employees to achieve their best work.
