We understand your Accounts Receivable (AR) challenges. Internally, you face friction with your sales team as they fear their customer relationships being disrupted. Externally, customers are unresponsive to payment requests, citing inconsistent information or inadequate follow-ups as reasons for why they don’t pay on time. Making AR a positive experience for all involved can feel like an unattainable goal.
In this webinar, we covered the best practices you need to follow to reverse the unwarranted perceptions and transform your AR team into champions of brand loyalty who deliver world-class customer experiences that get you paid faster!
Key learning points include:
Sarah-Jayne has over 20 years of experience managing large global teams across Credit Management, Payment Process, Collections and Accounts Receivable. Sarah-Jayne is focused on making the Order-to-Cash cycle more efficient, as well as an outstanding customer experience.
Sarah-Jayne has over 20 years of experience managing large global teams across Credit Management, Payment Process, Collections and Accounts Receivable, helping make the Order-to-Cash cycle more efficient, as well as an outstanding customer experience.
David has over 15 years’ experience in Shared Services across different business sectors. His passion for Credit Services comes from the required human interaction, the negotiation, helping the business and others to succeed. David finds that implementing strategies and processes is a way for him to connect with others with the simple goal of making internal and external customers journeys simple and efficient.