Perhaps at no time in history has delivering a great customer experience become more crucial to business success than it is today. It’s important to remember that the customer experience is a holistic view of a customer’s relationship with a brand, not just something that happens at the point of purchase or via the contact center.
Written in collaboration with CX Expert and Author, Annette Franz, this eBook provides a foundation for which to design and deliver a best-in-class accounts receivable experience.
In this eBook, you’ll learn:
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