predictive-collections

How collections management with AI/ML can improve customer loyalty
How collections management with AI/ML can improve customer loyalty It might seem a bit oxymoronic to put those two words together - collections and brand loyalty. One suggests chasing errant customers, and the other …
Q3 DSO Report: CEI and Growth in AR SaaS
Q3 DSO Report: CEI and Growth in AR SaaS Every quarter, the Credit Research Foundation (CRF) releases a report on various collection metrics and how they have changed, broken down across …
Predictive Collections Communications Hacks Growth in the Back Office
Predictive Collections Communications Hacks Growth in the Back Office What is manpower?*  Unlike horsepower (which is the ability to lift 550 pounds per 1 foot in 1 second), manpower isn’t something that’s constant. The …
Why Predicting the Future Makes for Intelligent Accounts Receivables
Why Predicting the Future Makes for Intelligent Accounts Receivables Despite many examples of successful Artificial Intelligence (AI) applications in the finance industry, the back office is still forgotten. Credit and …
Account Receivables Metrics as Customer Success Indicators
Account Receivables Metrics as Customer Success Indicators   As a supplier, staying proactive with accounts receivable (AR) collections is not only good business practice, but is also good customer …