AR JOURNEYs MADE EASY

Ensuring a positive customer experience means being aware of each of your customer touch points in your credit-to-cash process. Taking the time to create your customer journey map through AR - even a very basic one - is valuable information you can use to design a meaningful customer experience.

Mapping the journey allows you consider what happens during each customer touch point, and then define the most appropriate type of interaction.
AR JOURNEY MAP MOCKUP_1

 

WHATS INSIDE

IN THIS INFOGRAPHIC, WE’LL WALK YOU THROUGH THE YAYPAY JOURNEY:
  • Customer Onboarding
  • Order
  • Disputes
  • Payments
  • Reporting
  • Retention
AR JOURNEY MAP MOCKUP_2